Christmas 2017 order cut-off dates

Thursday, October 05, 2017

Dear customers,

To ensure your soft furnishings are dispatched prior to Christmas 2017, all order forms, fabric and trims must be received by BQ Design, Notting Hill, Victoria by the close of business on the following dates: 
  • Customised curtains (including lining curtains) - Friday, 27 October 2017
  • Home Range curtains and tracks - Friday, 3 November 2017
  • Bedheads, wall panels and pelmets - Friday, 10 November 2017
  • Bedspreads, quilt covers, throw rugs, bed valances, pillow cases, cushions and window valances - Friday, 10 November 2017
  • Customised roman blinds - Friday, 17 November 2017
  • Bonded and stiffened roller blinds - Friday, 17 November 2017
  • Home Range roman, roller and panel glide blinds - Dates to be advised.
For any orders received after the above dates, dispatch prior to Christmas can unfortunately not be guaranteed. Please also consider delivery timelines for freight companies.

Extended cut-off dates apply for our silver, gold and platinum reward customers.

Our last working day for 2017 will be Friday 22 December. Products can be dispatched or collected from our Notting Hill office on this date. We will re-open mid January 2018.

Due to the high quantity of orders we receive at this time of the year, please allow for extended processing and manufacturing timelines.

Once we process your order, you can track it’s progress online in real time via our Job Track service including: fabric receipt, outstanding queries, sizing, quantity and style details, expected job completion date and freight details.
 
We will also email you each Monday with an update on all your orders currently with BQ Design.
 
Please contact BQ Design on 1800 335 361 or email admin@bqdesign.com.au should you require assistance with your order.
 

Regards,
Toby Gray, Director